Serving Otley & the Wharfe valley since 1989
Caldwell & Sons Plumbing & Heating
Family firm · Est. 1989

Heating that works.
Plumbers who turn up.

Two brothers, three vans and thirty-six years of boilers, bathrooms and burst pipes across the Wharfe valley. Pick an arrival window online — we don’t do “sometime between eight and six”.

Gas Safe
Registered 512384
4.9 ★
200+ local reviews
£0
Call-out charge
Engineer servicing a modern combi boiler
Next free slot: checking the diary…
What we do

Priced before we start.
Not after.

Fixed prices where the job allows it, a written quote where it doesn’t, and never a number invented on your doorstep.

01 £89

Annual boiler service

Strip-down check, flue gas analysis, and the service record filled in properly — keeps the warranty alive and the winter quiet.

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02 £75

Landlord certificates (CP12)

Gas safety inspections for rented properties, certificate emailed the same day. Reminders every year so you never lapse.

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03 from £95

Boiler & heating repairs

Breakdowns, leaks, cold radiators, mystery pressure drops. Most common faults fixed in one visit — the van carries the usual culprits.

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04 from £75

General plumbing

Taps, toilets, tanks, outside kegs and kitchen appliances plumbed in. The small jobs other firms won’t get out of the van for.

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05 Free survey

Bathroom installation

Full refits from first-fix to sealant, one crew start to finish. Survey and written quote first — the visit costs nothing.

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06 Call us

Emergencies

Burst pipes, gas smells, water through the ceiling. Ring the emergency line — a human answers, seven days a week.

01943 870 442 — day or night
Finished bathroom refit in a Wharfedale stone cottage
Last month’s bathroom, Burley-in-Wharfedale — quoted to the penny, finished a day early.
Book a visit

Pick a slot.
We turn up in it.

Choose the job, a day and a two-to-three-hour arrival window — takes about a minute. We text to confirm the evening before, and ring ahead when the van’s twenty minutes out.

1 What needs doing?
2 When suits you?

Checking the diary…

3 Where do we come?
Neat copper pipework runs
The firm

Ray started it.
Danny and Mark run it.

Ray Caldwell put his first van on the road in 1989 and spent thirty years earning a reputation the hard way — turning up, doing it right, charging what he said he would. His sons grew up handing him spanners. These days they run the firm, and the standard hasn’t moved an inch.

  • Dust sheets down, boots off if you’d rather Your house, our mess to prevent — we leave rooms the way we found them.
  • A written price before a tool comes out Fixed prices on the standard jobs, itemised quotes on the big ones.
  • Guaranteed work, insured to £5m Twelve months on repairs, six years on full installs — in writing.
Word of mouth

What the valley says

4.9 average from 200+ reviews.

“Boiler died on the coldest Tuesday of the year. Booked the 8–10 window online at midnight, Danny was on the drive at ten past eight with the part already in the van. Heating back by lunch.”
Sarah P. Boiler repair · Ilkley
“Three rental flats, three CP12s, all booked from my phone in one sitting and certificates in my inbox the same day. The yearly reminder alone is worth having them.”
Raj M. Landlord certificates · Guiseley
“They quoted the bathroom to the penny, started when they said, finished a day early, and the tiling is better than the showroom’s. My mother has already booked them.”
Eleanor W. Bathroom refit · Otley
Where we work

Twenty minutes
from the yard

We keep the patch small on purpose — it’s how the vans make their arrival windows and why there’s no call-out charge inside it. If your town’s below, you’re covered. If it isn’t, ring anyway; we know every good firm in the next valley too.

  • Otley
  • Ilkley
  • Guiseley
  • Yeadon
  • Menston
  • Burley-in-Wharfedale
  • Pool-in-Wharfedale
  • Horsforth
The van out on a Wharfedale street
Demo extra: the owner’s job board